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Here's Why Consumers are Demanding for Self-Service Kiosks

Posted by Sonya Hoshmand
Everyone knows the worst part about fast food restaurants are the lines that make it not-so-fast. Even worse? Waiting in line forever and finding out that you didn’t receive the right order.  
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Topics: Point of Sale, Loyalty, Tableside Ordering

6 Variables to Consider When Implementing an Ordering Kiosk

The adoption of self-ordering kiosks is happening in many restaurants around the globe, and customers enjoy its benefits. The technology helps one big issue casual restaurants and QSRs have: long lines. Studies have shown that if there’s a line to order with more than 5 people, 57% of all customers will leave the line and look for another place to eat. 57%!!! This means that there’s a high possibility of every time there’s a waiting line in your restaurant, half of customers will choose one of..
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Topics: Point of Sale, Tableside Ordering

Food delivery: should I outsource or go in-house?

Posted by Bruno Winkelmann
A customer calls you asking if your restaurant delivers. You say no. Next day, another customer calls asking the same question and, again, you say “no, we don’t do that”. A couple of weeks pass by, and you have noticed that your restaurant has been receiving a couple of calls daily, most of them asking about delivery. Suddenly, these calls stop. You feel relieved because they had been interrupting your staff while organizing the establishment, serving customers, and receiving supplies.
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Topics: Point of Sale, Loyalty, Gift Cards, Tableside Ordering

3 Surefire Ways to Attract Millennial Diners

Posted by Sonya Hoshmand
Many restaurant owners may be overlooking the most important demographic, the millennials. While they are starting out in their careers, millennials are likely to impact your business in the long-run. Millennials are comprised of adults in their early 20’s through 30’s, now making up the largest generation in the workforce. Restaurateurs need to begin attracting and retaining these millennials diners and here are some ways they can! 
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Topics: Point of Sale, analytics, Tableside Ordering

Employers: 3 Tips to attract the best talent

Posted by Garbo Kwan
The most wonderful time has come for some… graduation! Every spring, hundreds of thousands of hopeful students walk across the stage with the dream of entering the industry they worked hard studying for the last couple of years. They are full of hope and aspirations and are ready to work! Long story short, are you ready to fight for the best talent to join your workforce? 
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Topics: Point of Sale, News, Tableside Ordering

How cryptocurrencies can change the payment industry

Posted by Bruno Winkelmann
For a long time, all cryptocurrencies were low-key, and the news outlets were just trying to understand what was going on with this new trend and how it would change the way we consume products. But, after the crypto market capitalization skyrocketed last year from $30B in April to $640B in December (a 2100% increase), everyone went crazy. With Bitcoin (BTC) taking the lead, accounting for more than 51% of the entire cryptocurrency market, we saw a lot of people buying in, businesses accepting..
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Topics: Point of Sale, Tableside Ordering

4 Misconceptions about Self Service Kiosks Causing..

Posted by Marissa Ali
When McDonald’s introduced their new “Create your taste” self- service ordering kiosks to 2500 locations a few years ago, QSRs, restaurants, and kiosk developers everywhere sat up and took notice, and rightly so.  When an industry giant makes a technological leap forward to improve customer service and efficiencies, it's a sure bet that many others will follow.
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Topics: Point of Sale, Tableside Ordering

The Key to Success for Restaurants this Chinese New Year!

Posted by Garbo Kwan
Gong Hay Fat Choi! If this phrase sounds familiar to you then you know that Chinese New Year is here! During this festive season, restaurants are flooded with customers fretting over family dinners and consumers stocking up on their favorite festive treats for when family and friends visit. For the restaurant industry, Chinese New Year can be an excuse to engage with existing customers by sending them an email offer and to reach out to new customers from a different demographic even if you’re..
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Topics: Point of Sale, Tableside Ordering

Get Ready Restaurateurs! Here are 3 trends to watch out for..

Posted by Garbo Kwan
2018 is here and you know what they say, “in with the new and out with the old.” Time to see what 2018 has in store for the restaurant industry! Trends play an important part in shaping the way your business works and the direction that it will steer in. Unsatisfied customer reviews, overworking your staff at peak times and slow table turns worry you as a business owner? If you answered YES! to any of those then you will definitely want to leverage some of the following trends to help you..
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Topics: Point of Sale, Tableside Ordering