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Drive-Thrus - The Lifeline for Quick Service Restaurants

Posted by Sonya Hoshmand   September 8, 2020

The drive-thru concept was initially for convenience, but throughout the pandemic, it has become the lifeline for many quick-service restaurants. At the start of March, businesses were forced to close their doors due to many positive cases...

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In Search of Way to Integrate Contactless Technology?

Posted by Sonya Hoshmand   August 24, 2020
Restaurant owners, are you searching for technology that will aid you in creating a contactless experience for your business? Post-pandemic, it's become evident that businesses require a seamless contactless experience to succeed in today's market. It has become highly competitive, with limited individuals wanted to dine in the first place. Restaurants must place importance on creating a seamless experience for both the customers and the employees to ensure service is of high quality. Here are..
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Topics: Point of Sale, Loyalty, Gift Cards, online ordering

Givex Joins LOT Network to Protect Clients from Patent..

Posted by Sonya Hoshmand   August 18, 2020
TORONTO, ON, August 18 2020 - Givex, the cloud-based customer engagement solution that helps to streamline business operations from end-to-end, announced today that it joined LOT Network in a bid to combat the growing threat posed to its business and its customers by patent assertion entities (PAEs, or “patent trolls”). Givex is the first Canadian retail tech company to join LOT Network and is the first gift card tech member. 
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Topics: News

How Technology Can Help Overcome Pandemic Impacts

Posted by Sonya Hoshmand   August 10, 2020
The question remains: even if you CAN go to a restaurant, will you be?   As the economy struggles to reopen businesses and operations, many consumers remain concerned about the safety of visiting restaurants. Businesses have taken health and safety precautions in their reopening strategy to ensure that customers feel confident in the restaurant serving them. Delivery and pickup continue to be the standard form of ordering from restaurants.
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Topics: Point of Sale, Tableside Ordering, online ordering

POS Features that You Need!

Posted by Sonya Hoshmand   August 3, 2020
Your point of sale (POS) system is a critical component of your restaurant's business, and it has  many features that can help you thrive in the new normal. As businesses are focusing on gaining trust from their customers, it comes down to operations and protocol restaurants have in place to give customers the feeling of ease and safety. Operating a restaurant is not only just the food but rather the experience that your restaurant provides, resulting in customers coming back.
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Has the Adoption of Technology Become the Bloodline for..

Posted by Sonya Hoshmand   July 27, 2020
Amongst all the confusion that COVID-19 has presented, many restaurants owners had to scramble quickly to shift their operations to a delivery and takeout only model. Governments have placed restrictions, but as many have reopened their patios, restaurants continue to face a challenge. Providing the best customer experiences has never been more critical, as customers are ordering for takeout or sitting on your patio, it is essential to maximize their experience by surpassing their expectations.
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What the Future of Contactless Payment Work Looks Like..

Posted by Sonya Hoshmand   July 8, 2020
Mastercard CEO Jay Banga, mentioned that the "credit-card company saw a 40% jump in contactless payment - including tap-to-pay and mobile payment during the first quarter as the coronavirus pandemic worsened." We can attribute the increased use of contactless payment to businesses encouraging the use of contactless payment and customers wanting to get in and out of stores quickly with minimal contact with payment terminals or other customers.
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Topics: Point of Sale

Shifting Operations to Protect Local Communities

Posted by Sonya Hoshmand   June 22, 2020
“For every 1,000 face shields sold, AllCard will be donating 70 shields to frontline healthcare.” AllCard, a manufacturing company in Cambridge Ontario, has been providing state of the art products for over two decades. Their primary business has been in the gift card and loyalty sector and they are a long-time partner of Givex. However, due to the pandemic, regular card production was at a halt by mid-March, placing the company in a challenging situation. Gift cards and loyalty cards are a..
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Topics: News

Your One-Stop Guide to Mastering Online Ordering Sales

Posted by Sonya Hoshmand   June 15, 2020
As the pandemic continues to pressure businesses to adapt to different customer behaviors and needs quickly, it has triggered customer responses that couldn't be anticipated.
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Topics: Point of Sale

A Cashless Society: The New Reality of Payment

Posted by Sonya Hoshmand   June 8, 2020
Grocery stores have remained open and robust during these challenging times. As many of us visited our local grocery stores, we've seen the implications of this virus. Many establishments have placed floor decals to help promote social distancing between people and avoid contact with physical elements. Currently, some stores are no longer accepting cash during these times in fear of spreading the virus.
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Topics: Point of Sale

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