1. Getting a free or a next-to-free POS
2. Not thinking long-term
Sometimes it is very tempting, especially when you are running a business, to make buying decisions based on immediate requirements only. Step out of the cumbersome process of managing the day to day operations of your business and think about the future growth and possible impact. A POS is a long-term commitment. Invest in a POS system that is not just robust, scalable, and flexible but can also evolve as your business grows.
Know if your POS can align with your future vision. How easy is it to make the necessary changes to your system? The user flow, the menu and the functionalities should be able to adjust as you are growing. A restaurant may want to add online ordering and catering in future. A retailer may eventually need more robust inventory tracking. With the fast-changing pace of technology, you will want a POS platform that is here to stay - a platform that can be easily upgraded without having to disrupt and change the entire system.
3. Not including multiple user groups in the POS need-analysis process
4. Assuming all reporting features are created equal
5. Asking for a quote too early
6. Not evaluating the post-sales, implementation, training and support process
A POS system is crucial for your business – make sure you are signing up with a partner that supports, grows, and evolves as your business grows.